It’s a really beautiful apartment which is rly near the station and wollies
匿名用戶
商務出差
2臥尊貴房
入住於2023年12月
2.5
評價於:2023年12月17日
Booked here as wanted to tried Mascot area.
Starting of the bookings there were issues already. I booked through 訂房網站 and was the 1st time experience this. The instructions are super complicating, fortunately I bought a SIM card before arriving as you need it as you need to check in online.
After this, was supposed to collect the key from the letterbox but there was nothing inside. Was confused here, and the issue was the room was not ready for check in (it was already 8+pm so I think they forgot the booking). Their service recovery was to pay for dinner and they did which was nice.
After coming back from dinner, room was still not ready which is okay. After bathing, I realised the master bedroom aircon was not working. Went to the aircon panel, it's a centralised aircon so we couldn't do anything. Contacted help desk but they refused to send anyone to fix the issue. This was made worse because the condenser inside the balcony, which blows directly to the room window.
Tried to cancel the booking, they refused. All in all, they didn't solved the aircon issue. It was out from Saturday to Friday. Their service recovery for this was to change room. I didn't want to stay as a person entered the room without knocking. And with this property you can't lock the door except for door lock.
They were kind enough to let us check out late. But the experience is enough to not stay here again.
SyaAria
家庭出遊
高級三臥室
入住於2023年06月
4.2
很好
評價於:2023年06月17日
It is a 2 train stops from SYD international airport with approx 5-10mins walk. Need to deposit AUD250 before checking in and keys to be taken from the letterbox.
The apartment is very spacious with a huge balcony. It is a 2-storey unit with rooms and 2 toilets at the 2nd level. Midstay cleaning with additional charges and no topping up of toiletries etc.
Woolworths is just around the corner with an Asian mart just opposite.
Eateries are all around. Halal kebab is at the train station and Halal Thai restaurant opposite the train station as well.
Jingyao
甄選1臥室
入住於2023年09月
5.0
超讚
評價於:2023年09月13日
#推 #客房大小,客房格局,客房自然光線,安全程度,盥洗用品,地點令人滿意
訪客用戶
夫妻/情侶出遊 甄選1臥室
入住於2024年10月
3.5
評價於:2024年11月29日
沒有酒店標識,不容易找到入口處,房間寬暢,裝修極簡,離租車公司較近。
Pamela
商務出差 甄選1臥室
入住於2024年05月
5.0
超讚
評價於:2024年07月15日
環境十分舒適!
Innnhii
家庭出遊 甄選1臥室
入住於2024年07月
5.0
超讚
評價於:2024年08月25日
It’s a really beautiful apartment which is rly near the station and wollies
匿名用戶
商務出差 2臥尊貴房
入住於2023年12月
2.5
評價於:2023年12月17日
Booked here as wanted to tried Mascot area.
Starting of the bookings there were issues already. I booked through 訂房網站 and was the 1st time experience this. The instructions are super complicating, fortunately I bought a SIM card before arriving as you need it as you need to check in online.
After this, was supposed to collect the key from the letterbox but there was nothing inside. Was confused here, and the issue was the room was not ready for check in (it was already 8+pm so I think they forgot the booking). Their service recovery was to pay for dinner and they did which was nice.
After coming back from dinner, room was still not ready which is okay. After bathing, I realised the master bedroom aircon was not working. Went to the aircon panel, it's a centralised aircon so we couldn't do anything. Contacted help desk but they refused to send anyone to fix the issue. This was made worse because the condenser inside the balcony, which blows directly to the room window.
Tried to cancel the booking, they refused. All in all, they didn't solved the aircon issue. It was out from Saturday to Friday. Their service recovery for this was to change room. I didn't want to stay as a person entered the room without knocking. And with this property you can't lock the door except for door lock.
They were kind enough to let us check out late. But the experience is enough to not stay here again.
SyaAria
家庭出遊 高級三臥室
入住於2023年06月
4.2
很好
評價於:2023年06月17日
It is a 2 train stops from SYD international airport with approx 5-10mins walk. Need to deposit AUD250 before checking in and keys to be taken from the letterbox.
The apartment is very spacious with a huge balcony. It is a 2-storey unit with rooms and 2 toilets at the 2nd level. Midstay cleaning with additional charges and no topping up of toiletries etc.
Woolworths is just around the corner with an Asian mart just opposite.
Eateries are all around. Halal kebab is at the train station and Halal Thai restaurant opposite the train station as well.
訪客用戶
夫妻/情侶出遊
甄選1臥室
入住於2024年10月
Pamela
商務出差
甄選1臥室
入住於2024年05月
Innnhii
家庭出遊
甄選1臥室
入住於2024年07月
匿名用戶
商務出差
2臥尊貴房
入住於2023年12月
SyaAria
家庭出遊
高級三臥室
入住於2023年06月
Jingyao
甄選1臥室
入住於2023年09月
訪客用戶
夫妻/情侶出遊 甄選1臥室
入住於2024年10月
Pamela
商務出差 甄選1臥室
入住於2024年05月
Innnhii
家庭出遊 甄選1臥室
入住於2024年07月
匿名用戶
商務出差 2臥尊貴房
入住於2023年12月
SyaAria
家庭出遊 高級三臥室
入住於2023年06月
Jingyao
甄選1臥室
入住於2023年09月